How it works
Switching billers without missing a payment
A planned handover, a parallel run, and a scorecard from your first full month.
The first 60 days
What happens, week by week
Free billing review
We look at 12 months of payments and denials and show you what is being collected, missed and delayed.
Agreement and setup (weeks 1–2)
We sign a service agreement and a business associate agreement, get access to your systems, and confirm every payer and fee schedule.
Parallel run (weeks 2–4)
We take over new claims while older claims finish with your current biller, so cash keeps flowing.
Clean-up (weeks 3–8)
We work the old unpaid claims and denials and fix the causes we found in the review.
Scorecard and quarterly reviews
From your first full month, a scorecard on collections, days to payment and denials, and a review with your account lead every quarter.
What we need from you
A short list to get started
Most of this already exists in your current billing system. We handle the requests to your old biller and payers.
- A list of your payers and contracted rates
- An aging report of unpaid claims
- Access to your anesthesia records or practice system
- Electronic payment and remittance enrollment in your group's name
- A contact at each facility you work with
Free checklist
Switching Billing Companies Checklist
How to move to a new biller without a gap in cash flow or losing track of old claims.
Download free