Before you give notice
- Read your current contract for notice periods and what happens to unpaid claims
- Get copies of your reports, especially the aging of unpaid claims
- Make sure payments go to your own bank account, not your biller's
Plan the handover
Agree a start date for new claims with your new biller. Decide who works the old unpaid claims: the old biller until a set date, or the new one.
Run in parallel
For a few weeks, the new biller handles new cases while old claims finish. Watch your weekly deposits closely.
Get your data
You own your data. Ask for a full export of claims, payments and denials before the old contract ends.
See how switching to Titrate works.
This article is general information, not billing, legal or tax advice. Payer rules change; always check current guidance.
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